Farnborough, UK – New technology and Service Management consultancy MissionThink launches in the UK and announces a partnership agreement with Nexthink, a leading provider of End-user IT Analytics. MissionThink is a London based, but globally resourced specialist provider of platforms and services focused around the delivery and use of real-time technology analytics.
Under the partnership agreement, MissionThink can offer an innovative solution that supports IT departments in providing better, faster and more proactive services. Nexthink End-User IT Analytics can easily identify patterns, provide insight and add actionable intelligence in the form of alerts, reports and dashboards. Utilizing End-User IT Analytics reduces the number of incidents and generates vast savings on IT project management. Nexthink helps customers improve the performance of Service Desks, enhances existing security measures by detecting threats, and supports IT transformation projects.
David Sowerbutts, CEO, MissionThink Limited says “Our partnership with Nexthink will provide customers with greater levels of insight into IT operations with a focus on service delivery, supplier performance, security and value of money. Our leadership team holds decades of experience in IT operations, service management, strategy and working with public and private sector organisations in identifying savings whilst improving output, driving business productivity and delivering continual service improvement,” Sowerbutts continues. “We have deployed new solutions into every area of IT and business operations for many of the world’s largest companies. Nexthink will allow us to take this to another level and enable increased speed of client adoption and most importantly, the speed with which we save customers’ money and make their operations faster and more robust.”
“With its strong technical expertise and leadership experience, we are confident that MissionThink will help us expand our reach and better serve our customers,” said Nathan Wyld, Channel Director, Nexthink. “We are very pleased to work with MissionThink and look forward to a long and fruitful partnership.”
The Holy Grail – Do you know what you have?
The reality is that many CIOs do not have factual and accurate visibility of their operations and infrastructure. This presents a challenge in making tactical or strategic decisions, such as relicensing, changing platforms, adopting new technologies or identifying areas for financial and service improvements. Without accurate and factual data on technology assets, systems and consumption this can be difficult, high risk and potentially impactful on income and reputation.
Once MissionThink solutions are implemented, customers will have access to a real-time operational view of precisely what is within the enterprise, including how assets are performing, what services the end-users are consuming, and data on where security breaches are occurring or are likely to occur. Combined, this data can be used for a variety of purposes including incident response, problem management, estate consolidation, security protection, service improvement and supplier management. MissionThink provides a solid foundation from which new strategies can be successfully planned, agreed and implemented.
Directors and Leadership Team.
MissionThink’s leadership team have a combined experience of over 90 years in the delivery and management of enterprise level technical environments and services, including software development, technology operations, consulting, strategic planning, supplier management and the delivery of large scale insourcing and outsourcing programmes.
Experience is drawn from engagement and partnerships with names such as Hewlett Packard, Microsoft, Fujitsu, and IBM. Organisations supported include Deutsche Bank, NBC, The National Health Service, and others.
MissionThink will have a strong focus on delivery of services across the public sector, including the National Health Service, education, government and private sectors such as retail, finance, manufacturing and media.
MissionThink is a leader in management, deployment and use of end user technology analytics. Our service ensures customers have access to real time evidence based data that can be used to effectively manage IT operations, whilst at the same time delivering continual service improvement and cost reduction. We are an authority on user-centric technology services and enable customers to be productive and embrace digital transformation. Our service provides clients with trusted CxO level advisory and support that in partnership and through collaboration ensure service integration, automation, performance and IT systems management, including endpoint security management, service management, IT asset management, and mobile device management. MissionThink empowers customers to make rapid tactical decisions in response to rapidly changing events and longer term strategic decisions making. MissionThink is headquartered in London, United Kingdom. For more information, visit http://www.missionthink.com/
Nexthink is the innovator of End-user IT Analytics for security, ITSM and transformation. Their software uniquely provides enterprise-wide, real-time: analytics covering all endpoints, users, applications and network connections; and visualization of IT infrastructure and service delivery. The Nexthink platform helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink’s real-time analytics and visualization extend help desk, server monitoring, APM (application performance management) and PCLM (PC lifecycle management) tools and provide essential visibility for IT governance.
Nexthink serves the Global 5000 utilizing a leveraged partner model. Nexthink is a private company headquartered in Lausanne, Switzerland.
Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit https://www.nexthink.com/