To support its ambitious 2020 growth plans; port management and logistics provider adopts IT analytics solution.
UAE – August 10, 2014: The leading port management and logistics company Gulftainer today announced that it has selected Nexthink through its partner Anzema to support its ambitious growth targets by enhancing its IT infrastructure.
Gulftainer aims to grow its global footprint to reach 35 terminals across 5 continents and handle 18 million TEUs (twenty-foot equivalent units) by 2020. Such an ambitious plan requires secured and streamlined IT operations. With Nexthink, Gulftainer will have complete visibility of its IT environment and will be able to monitor daily changes in the development of its IT activities to ensure safe and efficient port operations and third party logistics. Furthermore, Nexthink will help Gulftainer to reduce the large number of PCs and applications currently being used in its business, thereby offering significant cost savings to the company.
“Real-time analytics from Nexthink brought significant benefits to Gulftainer and facilitated us to establish a more proactive IT support system, that we did not have before,” said Vinay Sharma, Group IT Manager at Gulftainer. “We are able to implement compliance standards, IT governance, application standardization, application use and real-time visibility of our IT infrastructure. Nexthink allows us to strengthen internal security, identify problems quickly and help support teams to provide faster response, lower-cost support while improving end-user satisfaction,” Sharma added.
“At Gulftainer, we prioritize efficiency and security compliance in our Global IT operations,” said Ramesh Shivakumaran, Group Director Business Services at Gulftainer. “To consistently achieve best-in-class performance, our IT infrastructure and endpoints must be permanently available to ensure the continuity of business services delivered to our end-users and customers around the world.”
Ahmed Seleem, Regional Manager at Nexthink said, “An efficient and robust IT infrastructure is crucial for complex operations such as those run by Gulftainer which has a large number of end-users in various locations, such as administration or customs. With Nexthink, Gulftainer has the advantage of being able to monitor each and every IT activity from a single interface in real-time. This offers Gulftainer significant cost savings and reduced downtime, ensuring that its customer service outperforms competitors.”
Esslam Ibrahim, Vice President at Anzema said, “We are proud to support Gulftainer’s vision to achieve best-in-class performance and expansion. The visibility and real-time IT analytics provided by Nexthink allows Gulftainer to easily detect the issues in its IT environment and prevent problems even before they are reported.”
Nexthink is the innovator of End-user IT Analytics for security, ITSM and transformation. Our software uniquely provides enterprise-wide, real-time: analytics covering all endpoints, users, applications and network connections; and visualization of IT infrastructure and service delivery. Nexthink helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink’s real-time analytics and visualization extend help desk, server monitoring, APM (application performance management) and PCLM (PC lifecycle management) tools and provide essential visibility for IT governance.
Nexthink serves the Global 5000 utilizing a leveraged partner model. Nexthink is a private company headquartered in Lausanne, Switzerland.
Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit https://www.nexthink.com.
Anzema is a leading UAE based technology service provider delivering business solutions and providing comprehensive IT solutions for enterprises across the Middle East and North Africa. Established in Dubai-UAE in 2009, Anzema offers a wide range of technical business solutions that help modern-day establishments fulfill their needs of professional e-services and business processes.
+97150 191 6232
Gulftainer, privately-owned by UAE-based conglomerate Crescent Enterprises, is a rapidly expanding, dynamic ports and logistics company. Gulftainer operates and manages ports and logistics businesses in several countries, including the UAE, Iraq, Pakistan, Brazil, Lebanon, Turkey, Saudi Arabia and the United States. In the UAE, Gulftainer operates four main ports: three on behalf of the Sharjah Port Authority – Sharjah Container Terminal (SCT), Khorfakkan Container Terminal (KCT); and Hamriya Container Terminal (HCT) and one in Ruwais, Abu Dhabi, on behalf of the international plastics solutions company, Borouge. For further information, please visit: www.gulftainer.com
Tel: +971 6 5128888