Integrate Nexthink intelligence into any chatbot adapter and interface to automate, scale and optimize your Digital Employee Experience
Keep your employee’s preferred interface.
Integrate with any chatbot technology
Nexthink intelligence as data source
Increase resolution rates with in-context diagnoses and simplify automatic diagnosis with key infrastructure and device data
Provide greater context to support cases impacting employees by providing key device, infrastructure and user data – dramatically decreasing the amount of information needed from the user before diagnosing their issue.
Remediate issues in a matter of seconds without straining your workforce by empowering your chatbot to take direct and automated actions to solve issues and submit tickets for employees on a 24/7 basis.