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Digital Experience Score

Measure, manage & act on the key drivers of digital employee experience

Manage the Journey

Imagine if you had a way to see exactly what IT issues are impacting your employees? And you had one view showing the issue diagnosis and a way to resolve it? And you had a one-click fix to take instant action?

The Digital Experience Score delivers this by combining hard metrics and user sentiment data to give immediate visibility and context of your employees experience across key areas.

Why Keep Score?

Know where you stand

Hard metrics and user sentiment data give you real-time visibility of all the drivers of employee experience.

Deliver continuous improvement

Identify opportunities for improved employee experience, and manage a prioritized roadmap for taking action.

Deliver the right data for the right people

Align the enterprise by always having relevant data for executive and operational stakeholders.

Directly impact your bottom line

Your employee experience score links directly to both productivity increase and IT cost reduction.

Measure What Matters Most

Measure the feelings and perceptions of the employee when interacting with the IT environment across applications, security, collaboration and more.

Take Action to Improve

The Score gives you the visibility at the level of detail you need – from executive reporting to the operational detail needed to drive continuous improvement, and all the way to the individual device or employee – allowing you to identify, troubleshoot and remediate problems quickly.

Executive Dashboard

Operational Detail

Individual User / Device

Benchmark Against the Best

The Score allows you to benchmark your score against your peers – across industry, geography or company size.

You gain immediate insight into improvement opportunities and employee experience best practice.

7.45

Healthcare

6.41

High tech

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The Digital Experience Score: Solving Logon Time Issues

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Benchmarking the Digital Workplace

IT best practices for creating a seamless digital experience for your employees

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