Manage the Journey
Imagine if you had a way to see exactly what IT issues are impacting your employees? And you had one view showing the issue diagnosis and a way to resolve it? And you had a one-click fix to take instant action?
The Digital Experience Score delivers this by combining hard metrics and user sentiment data to give immediate visibility and context of your employees experience across key areas.
Why Keep Score?
Know where you stand
Hard metrics and user sentiment data give you real-time visibility of all the drivers of employee experience.
Deliver continuous improvement
Identify opportunities for improved employee experience, and manage a prioritized roadmap for taking action.
Deliver the right data for the right people
Align the enterprise by always having relevant data for executive and operational stakeholders.
Directly impact your bottom line
Your employee experience score links directly to both productivity increase and IT cost reduction.
Measure What Matters Most
Measure the feelings and perceptions of the employee when interacting with the IT environment across applications, security, collaboration and more.
Take Action to Improve
The Score gives you the visibility at the level of detail you need – from executive reporting to the operational detail needed to drive continuous improvement, and all the way to the individual device or employee – allowing you to identify, troubleshoot and remediate problems quickly.
Individual User / Device
Benchmark Against the Best
The Score allows you to benchmark your score against your peers – across industry, geography or company size.
You gain immediate insight into improvement opportunities and employee experience best practice.