Insurance provider employs end-user experience management to deliver more proactive support to its employees
Farnborough – June 19, 2017 – Nexthink®, a leader in end-user experience management, today announced that Markerstudy Group of Companies, a fast-growing provider of insurance products in the UK, has selected Nexthink for enhanced visibility into its IT estate. Markerstudy Group aims to accurately measure the end-user experience to provide a more proactive level of support to achieve business outcomes.
The group’s UK operations is spread across more than 60 sites and has nearly 3,000 end-users. It is best known for its marketing and distribution of insurance brands such as Markerstudy Insurance, Zenith Insurance and Zenith Marque as well as consumer-facing businesses Geoffrey Insurance Services, Gadgetcover Insurance and Lancaster Insurance. Its portfolio also includes brands offering a variety of complementary products and services such as windscreen repair and replacement, and a comprehensive claims management service, in addition to other insurance products such as travel, catering and pet.
“Our business is transactional and fast-paced, and having visibility into all of the systems that support our different business units is absolutely critical to ensure continuity of service,” said Lou Lwin, Group Head of Enterprise Architecture at Markerstudy Group. “In a highly regulated industry such as ours, Nexthink’s unique analytics and visualisations provide new insight, enabling us to adopt proactive operations, reduce costs and ultimately enhance end-user business productivity.“
“We are pleased to welcome Markerstudy Group as our customer and we look forward to supporting their growth,” said Bob Moore, Area VP Northern Europe at Nexthink.
Nexthink is a leader in end-user experience management from the endpoint. The company’s solutions combine real-time endpoint analytics and end-user feedback, through unique analytics and visualizations to provide new insight and enable IT to be more proactive, reduce costs and enhance end-user productivity. Its endpoint analytics provide essential visibility for IT governance.
Nexthink, which serves Global 5000 organizations, is a privately held company headquartered in Lausanne, Switzerland, with operations in the US, Europe, Middle East and Asia Pacific.
Nexthink® is a registered trademark of Nexthink S.A. To learn more, visit http://www.nexthink.com.
About Markerstudy Group:
Markerstudy Group is an energetic and highly innovative organisation, primarily known for its association with the insurance brands, Markerstudy Insurance, Zenith Insurance and Zenith Marque as well as direct brands Geoffrey Insurance Services, Supercover Insurance and The Insurance Factory. A rapidly expanding privately-owned business, its UK operation is headquartered in Bessels Green, Kent whilst its insurance companies Markerstudy Insurance Company Limited and Zenith Insurance Plc are based in Gibraltar. Established in 2001 and employing around 3,000 staff in locations throughout the UK, it’s proud to be listed fourth in ‘The Sunday Times 30 Best Big Companies to Work For’, and is committed to its ethos of ‘putting the fun into insurance’ for the good of its customers, employees and the community.
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