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Nexthink Library

SCCM Management

Latest Version: 2.2.2.0
Install

Required Products

Nexthink Act

Platforms

Windows 7
Windows 10

Compatibility

V6.14 and later

Description

This Library pack is a collection of different Remote Action scripts which collect SCCM-related client services information and restore them if needed.Please use the links on the left menu to learn more about the function and range of action of each script.

Versions

  • 2.2.2.0 - 22 Dec 2020 - Fixed "Get SCCM Client Status" Remote Action. The 'DaysSinceLastScan' output will be set to zero when there is no Last Scan Date
  • 2.2.1.0 - 21 Dec 2020 - Renamed "Start Task Sequence" Remote Action to "Start Application or Task Sequence"
  • 2.2.0.1 - 04 Nov 2020 - Updated "Start Task Sequence" Remote Action
  • 2.2.0.0 - 02 Oct 2020 - Updated "Restore SCCM Client" and "Get SCCM Client Status" Remote Actions
  • 2.1.0.1 - 27 Jan 2020 - Updated compilation
  • 2.1.0.0 - Enhanced "Invoke SCCM Client Auto-repair" Remote Action
  • 2.0.0.0 - 12 Nov 2019 - Added "Start Task Sequence" Remote Action
  • 1.0.1.0 - Added new output fields to Get SCCM Client Status
  • 1.0.0.0 - Initial release

Get SCCM Client Status

Script Description

Gets SCCM-related client services status (SMS Agent, BITS, WMI, etc.) and information about SCCM client on devices.

Execution context and suggested scheduling

Run the script as 'local system'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

None.

Outputs

Label Type Description
SMS Agent Status String Status of the SMS Agent Service
Background Intelligent Transfer Service Status String Status of the Background Intelligent Transfer Service
Windows Management Instrumentation Status String Status of the Windows Management Instrumentation Service
Remote Procedure Call Subsystem Status String Status of the Remote Procedure Call Subsystem Service
Windows Time Service Status String Status of the Windows Time Service
Client Installed Bool If SCCM client is installed or is not
Management Site String Site where the device is connecting to
Last Attempted Communication DateTime Last communication date with server
Last Cumulative Update String Last cumulative update installed on the device
Months Since Last Cumulative Update Int Months since last cumulative update installed on the device
Last Scan DateTime Last scan date
Days Since Last Scan Int Days since last scan
Missing Software Updates Int Number of missing software updates

Test Scenarios

No missing updates
Test Case There is no missing software updates.
There is data for all fields.
Environment Windows 10 Pro x64
Results Successful - All output fields show the correct data.
Missing data
Test Case There is no data about the last cumulative update.
Environment Windows 10 Pro x64
Results All output fields show the correct data.
LastCumulativeUpdate is empty.
MonthsSinceLastCumulativeUpdate is "01.01.1970 @ 01:00:00".

Restore SCCM Client

Script Description

Restores SCCM-related client services (SMS Agent, BITS, WMI, etc) and retrieves information about SCCM client on devices.

Execution context and suggested scheduling

Run the script as 'local system'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

None.

Outputs

Label Type Description
SMS Agent Status String Status of the SMS Agent Service
Background Intelligent Transfer Service Status String Status of the Background Intelligent Transfer Service
Windows Management Instrumentation Status String Status of the Windows Management Instrumentation Service
Remote Procedure Call Subsystem Status String Status of the Remote Procedure Call Subsystem Service
Windows Time Service Status String Status of the Windows Time Service
Client Installed Bool If SCCM client is installed or is not
Management Site String Site where the device is connecting to
Last Attempted Communication DateTime Last communication date with server
Last Cumulative Update String Last cumulative update installed on the device

Restrictions

Further Information

When restarting SCCM-related services, services with dependent services are not stopped in the first place. For safety considerations, those services are just started in case they were previously stopped.
Keep in mind that many dependent services may affect directly critical functionality of Collector (network, etc).

Invoke SCCM Client Auto-repair

Script Description

Executes the Configuration Manager repair based on Microsoft's script center recommendations.

Execution context and suggested scheduling

Run the script as 'local system'. The script should be executed manually.

A timeout of 1080 seconds is recommended.

Parameters

Label Description
Maximum Delay In Seconds Maximum random delay set to avoid overloading the network. Provide number of seconds less than 600

Outputs

None.

Further Information

The repair tool can take up to 7 minutes to finish the execution, beyond that the repair will be considered stuck.

Test Scenarios

RepairIsCalled
Test Case SCCM Client process (ccmExec*) is not running.
Environment VM Windows 10 x64 (1809)
Results Success - After 5-10 minutes the SCCM Client process is running.
SCCMIsNotInstalled
Test Case SCCM Client is not installed.
Environment VM Windows 10 x64 (1809)
Results Failure - SCCM Client is not installed.

Start Application or Task Sequence

Script Description

Triggers any SCCM Task Sequence, application or program, based on its ID.

Execution context and suggested scheduling

Run the script as 'interactive user'. The script should be executed manually.

A timeout of 720 seconds is recommended.

Parameters

Label Description
Maximum Delay In Seconds Maximum random delay set to avoid overloading the network. Provide number of seconds less than 600
Task Sequence Id ID of the Task Sequence

Outputs

None.

Further Information

This Remote Action only works on Windows 10 devices.
In order to obtain the TaskSequenceId you can perform the following commands depending on whether it is an application or a program.
For applications - Get-CimInstance -ClassName CCM_Application -Namespace 'root\ccm\clientSDK'.
For programs - Get-CimInstance -ClassName CCM_Program -Namespace 'root\ccm\clientSDK'.

Test Scenarios

ExecutionTest
Test Case Tested that the RA triggers the specified Task Sequence
Environment VM Windows 10 x86
Results The Task Sequence was successfully triggered.
WrongTaskSequenceProvided
Test Case The Task Sequence provided is wrong
Environment VM Windows 10 x86
Results Failure as expected providing an error message, that it has not been able to find the specified Task Sequence.
Thank you!