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OneDrive has become widely used by companies to increase the productivity of their employees. They are not only able to access their files from anywhere and any device, they also are less likely to lose work due to hardware issues.

Description

This module will help you monitoring different aspects of OneDrive:

  • User adoption
  • Resource consumption
  • Users lacking space
  • Space used by users
  • Users using another tool to store files online
  • Information about Microsoft Office applications
  • Status of OneDrive-related processes, folders and registry keys

Monitoring these different aspects will help you improve your employee productivity, by making sure that they leverage the tool correctly, and the security of your infrastructure, by detecting shadow.

The operations described in this article should only be performed by a Nexthink Engineer or a Nexthink Certified Partner.
If you need help or assistance, please contact your Nexthink Certified Partner.

Script Get MS Office information

  • Version 2.3.0.0 – Added message in non-retrievable Click to Run fields to maintain consistency
  • Version 2.2.0.0 – Added limited support for Click to Run deployments
  • Version 1.0.0.0 – Initial release

Script Description

Returns several Microsoft Office-related information, such as the version of the suite, the applications installed, the language preferences, the size of the user’s Outlook Data Files and the used space in the OneDrive business account folder.
Useful for troubleshooting both Office-related and disk space issues and for managing the Office migration to the cloud. The script is developed for Windows 10 and 7 and Microsoft Office 2010 onwards.

Execution context and suggested scheduling

Run the script manually as interactive user.

Parameters

None.

Outputs

ID Label Type Description
1 MS Office Version StringList Version of the Microsoft Office suite installed on the device
2 Installed Applications StringList List of installed Office applications
3 Active Display Language StringList Display language currently in use
4 Installed Display Languages StringList List of display languages installed on the device
5 Installed Editing Languages StringList List of editing languages installed on the device
6 Number Of PST Files Int Number of .PST files stored on the device
7 Number Of OST Files Int Number of .OST files stored on the device
8 PST Overall size Size Size of the .PST file, or sum of all .PST files’ sizes
9 OST Overall size Size Size of the .OST file, or sum of all .OST files’ sizes
10 One Drive Sync Files Size Size Size on the disk of the OneDrive folder
11 Other One Drive Sync Files Size Size Size on the disk of all other data locally synchronized through OneDrive agent

Further Information

Limited support for Click to Run deployments. Installed applications and language-related information cannot be retrieved.

Script Get OneDrive Status

  • Version 1.0.0.0 – Initial release

Script Description

Checks if the OneDrive application is working properly by reviewing some processes status, registry keys and environment variables.

Execution context and suggested scheduling

Run the script manually as interactive user.

Parameters

None.

Outputs

ID Label Type Description
1 One Drive Status StringList Overall result of the OneDrive health status review

Further Information

Complete list of performed validations:
– %localappdata%\Microsoft\OneDrive\OneDrive.exe exists.
– OneDrive.exe is running.
– %OneDrive% environment variable exists.
– Review the key HKEY_CURRENT_USER\Software\Microsoft\OneDrive\Accounts\Business1\UserFolder to check if that folder was created on devices.

If some validation fails, it means that OneDrive is not working properly. Further investigation is required, but a reinstall might be necessary.

Screenshots

Content

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Investigations
Metrics
Remote Actions
Scores

Required Modules

Nexthink Act
Nexthink Engage

Platforms

Windows

Compatibility

V6.14 and later