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Nexthink Library

OfficeScan Management

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OfficeScan Management

Latest Version: 1.0.1.0
|
Updated on May 24, 2023
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Description

Manage Trend Micro's OfficeScan and trigger a virus definition update if needed and a scan on a target device.

Versions

  • 1.0.1.0 - 24 May 2023 - Updated OS requirements
  • 1.0.0.0 - 22 Jul 2022 - Initial release

Content

Campaigns - 1
Remote actions - 2
Start OfficeScan Location Scan Update OfficeScan Definition

Required Products

Nexthink Act
Nexthink Engage

Platforms

Windows 7 and newer

Compatibility

V6.14 and later

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Start OfficeScan Location Scan

Script Description

Triggers a scan on the target device based on a target location.

Execution context and suggested scheduling

Run the script as 'local system'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

Label Description
Maximum Delay In Seconds Maximum random delay set to avoid overloading the network. Provide number of seconds less than 600
Scan Location Location where the scan is executed. It should be a local folder that exist on the device
Campaign Id Campaign that is launched to warn the end user about possible performance implications while executing the scan. If the value is empty ("") the campaign won't be triggered

Outputs

None.

Restrictions

Test Scenarios

FullScan
Test Case ScanLocation is set to 'C:'.
CampaignID is default.
Environment VM Windows 7 x64 EN
Results Successful - Scan was triggered correctly.
Warning campaign was executed.
InvalidPath
Test Case ScanLocation is a non existing path on the target device.
Environment VM Windows 7 x64 EN
Results Failure - Error in parameter 'ScanLocation'. Location 'test' does not exist in the current device.
OfficeScanIsNotInstalled
Test Case OfficeScan is not installed on the device.
Environment VM Windows 7 x64 (Multi-language)
Results Successful - OfficeScan is not installed in the device.

Update OfficeScan Definition

Script Description

If the device doesn't have the last version of the OfficeScan malware or spyware definition, it will force an update.

Execution context and suggested scheduling

Run the script as 'interactive user'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

Label Description
Maximum Delay In Seconds Maximum random delay set to avoid overloading the network. Provide number of seconds less than 600

Outputs

None.

Restrictions

Test Scenarios

FullScan
Test Case ScanLocation is set to 'C:'.
CampaignID is default.
Environment VM Windows 7 x64 ES
Results Successful - Update was triggered correctly.
Warning campaign was executed.
OfficeScanIsNotInstalled
Test Case OfficeScan is not installed on the device.
Environment VM Windows 7 x64 (Multi-language)
Results Successful - OfficeScan is not installed in the device.