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Nexthink Library

GSuite: Advanced Health

Latest Version: 1.0.1.0

Content

Categories - 1

Dashboards - 2

Metrics - 14

Remote actions - 3

Required Modules

Nexthink Act

Platforms

Windows only

Compatibility

V6.20 and later

Description

Pack highlights include:

Understand the compliance of your GSuite Plugins as to whether they are up to date and whether you have the required Plugins present.
Look at the performance of the Chrome from a performance footprint to see if your users are leaving to many Tabs open.

Screenshots

Versions

1.0.1.0 - 31 Mar 2020 - Updated documentation
1.0.0.0 - Initial release

Get Chrome Plugins

2.0.0.0 - 14 Jan 2019 - Added plugins status and some code improvements
1.0.0.0 - Initial release

Script Description

Retrieves the plugins currently configured for Chrome, in alphabetical order, displaying version and status.

Execution context and suggested scheduling

Run the script as 'interactive user'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

None.

Outputs

Label	Type	Description
Chrome Plugins Count	Int	Number of Chrome plugins available
Chrome Plugins Names	StringList	Chrome plugins names, followed by version and status

Get Browser Tabs

1.0.0.0 - 22 Aug 2019 - Initial release

Script Description

Provides information about the number of opened tabs from a given browser name.

Execution context and suggested scheduling

Run the script as 'interactive user'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

Label	Description
Campaign Id	UID of the campaign to prompt the user about the number of tabs opened. Provide an empty GUID to avoid executing this campaign
Browser Name	Name of the browser to gather opened tabs. Valid values are: Chrome, Firefox and Internet Explorer
Number Of Tabs	Number of tabs to be reached to prompt the user with the campaign. Provide number of tabs lower than 100

Outputs

Label	Type	Description
Number Of Tabs	Int	Number of tabs opened in the provided browser

Further Information

The script only retrieves processes with active MainWindowHandle, hence, if the user opens several browser windows, only the last used one is checked.

Test Scenarios

NoBrowserOpened
Test Case	When all compatible browsers are closed.
Environment	VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (1803/1809/1903)
Results	Success - It finishes with 0 value returned.

BrowsersOpenedWithoutReachingNumberOfTabs
Test Case	When Chrome, Firefox or Internet Explorer are opened without reaching the provided number of tabs.
Environment	VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (1803/1809/1903)
Results	Success - It returns the proper number of tabs and the campaign is not shown.

BrowsersOpenedReachingNumberOfTabs
Test Case	When Chrome, Firefox or Internet Explorer are opened reaching the provided number of tabs.
Environment	VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (1803/1809/1903)
Results	Success - It returns the proper number of tabs and the campaign is show to the user to close some of them.

BrowsersOpenedWithSeveralWindows
Test Case	Any browser has 2 windows opened, one with 20 tabs the the last used one with 2.
Environment	VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (1803/1809/1903)
Results	Success - It returns the number of tabs only for the last used window (2 tabs).

Test Chrome Plugins Compliance

1.0.0.0 - 29 Oct 2019 - Initial release

Script Description

Compares a list of required Chrome plugins against the current ones installed on the device.

Execution context and suggested scheduling

Run the script as 'interactive user'. The script should be executed manually.

A timeout of 120 seconds is recommended.

Parameters

Label	Description
Plugins To Check	List of comma separated plugins names to check if the are installed. Plugin names must be provided for exact match. For checking the compliance if the version and/or the status of the plugins you can use three different formats. To check only the version, (). To check only the status, (Enabled/Disabled). Or to check both, (; Enabled/Disabled). E.g. Gmail, Docs (Enabled), Google Drive (34.67.0.2; Disabled), Chrome Media Router (7719.805.0.3)
Strict Compliance	When 'false', the compliance is met when all provided plugins match the installed ones. When 'true', the compliance is met whet all plugins listed match with the installed ones and those are the only plugins installed

Label

Description

Plugins To Check

List of comma separated plugins names to check if the are installed. Plugin names must be provided for exact match. For checking the compliance if the version and/or the status of the plugins you can use three different formats. To check only the version, (). To check only the status, (Enabled/Disabled). Or to check both, (; Enabled/Disabled). E.g. Gmail, Docs (Enabled), Google Drive (34.67.0.2; Disabled), Chrome Media Router (7719.805.0.3)

Strict Compliance

When 'false', the compliance is met when all provided plugins match the installed ones. When 'true', the compliance is met whet all plugins listed match with the installed ones and those are the only plugins installed

Outputs

Label	Type	Description
Plugin Compliance	Bool	Returns if device is compliant
Missing Plugins	StringList	List of expected plugins that are not installed
Incorrect Version Plugins	StringList	List of plugins with a different version than the desired one
Incorrect Status Plugins	StringList	List of plugins with a different status than the desired one
Other Plugins	StringList	List of installed plugins not listed in PluginsToCheck

Restrictions

The Google Chrome version installed should be 65 or onwards.
If Chrome 'Preferences' file can't be parsed, the status of all plugins will be unknown.
If the installed status of the plugin is unknown and the input enforce an specific status, the result will not be compliant.

Further Information

The output of Get Chrome Plugins can be copied and pasted directly into PluginsToCheck input parameter, since both use the same format.
If the input enforces an specific version, it will only be compliant if the installed version is exactly the same. A higher version will be not compliant.

Test Scenarios

NotCompliant
Test Case	'PluginsToCheck' contains different plugins with all formats. There are plugins specified in 'PluginsToCheck' that are not installed. There are plugins specified in 'PluginsToCheck' that are installed with an incorrect version. There are plugins specified in 'PluginsToCheck' that are installed and have an incorrect status. There are plugins not mentioned in 'PluginsToCheck' installed.
Environment	VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)
Results	Successful execution. 'PluginCompliance' displays 'no' 'MissingPlugins' list all plugins mentioned in 'PluginsToCheck' that are not installed in the device. 'IncorrectVersionPlugins' list all plugins mentioned in 'PluginsToCheck' that are installed with an incorrect version. 'IncorrectStatusPlugins' list all plugins mentioned in 'PluginsToCheck' that are installed and have an incorrect status. 'OtherPlugins' list the installed plugins not mentioned in 'PluginsToCheck' installed.

StrictComplianceWithOtherPlugins
Test Case	'PluginsToCheck' contains different plugins with all formats. All plugins specified in 'PluginsToCheck' are compliant. There are plugins not mentioned in 'PluginsToCheck' installed.
Environment	VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)
Results	Successful execution. 'PluginCompliance' displays 'no' 'MissingPlugins', 'IncorrectVersionPlugins', and 'IncorrectStatusPlugins' are empty. 'OtherPlugins' list the installed plugins not mentioned in 'PluginsToCheck' installed.

StrictComplianceWithoutOtherPlugins
Test Case	'PluginsToCheck' contains different plugins with all formats. All plugins specified in 'PluginsToCheck' are compliant. All installed plugins are mentioned in 'PluginsToCheck'.
Environment	VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)
Results	Successful execution. 'PluginCompliance' displays 'yes' 'MissingPlugins', 'IncorrectVersionPlugins', 'IncorrectStatusPlugins', and 'OtherPlugins' are empty.

NotStrictComplianceWithOtherPlugins
Test Case	'PluginsToCheck' contains different plugins with all formats. All installed plugins specified in 'PluginsToCheck' are compliant. There are plugins not mentioned in 'PluginsToCheck' installed.
Environment	VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)
Results	Successful execution. 'PluginCompliance' displays 'yes' 'MissingPlugins', 'IncorrectVersionPlugins', and 'IncorrectStatusPlugins' are empty. 'OtherPlugins' list the installed plugins not mentioned in 'PluginsToCheck' installed.

NotStrictComplianceWithoutOtherPlugins
Test Case	'PluginsToCheck' contains different plugins with all formats. All plugins specified in 'PluginsToCheck' are compliant. All installed plugins are mentioned in 'PluginsToCheck'.
Environment	VM Windows 7 x64 (Multi-language) - VM Windows 10 x86/x64 (Multi-language) (1803/1809/1903)
Results	Successful execution. 'PluginCompliance' displays 'yes' 'MissingPlugins', 'IncorrectVersionPlugins', 'IncorrectStatusPlugins', and 'OtherPlugins' are empty.