Workday experience

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Workday experience

Latest Version: 1.0.0.1
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Released on May 27, 2024

This content can be installed directly from the in-product library in your Nexthink Infinity platform. For details on how to access the in-product library click here.

Description

Problem

Your organization is a heavy user of the Workday Human Capital Management (HCM) application, but you lack visibility over its usage across the organization. This means you are unable to identify both stability and adoption issues with the web application, which leads to hidden employee frustrations, as either the application is not working as intended or it is not adopted properly. Ultimately, this leads to a loss of productivity as employees have a sub-optimal experience with Workday.

Solution

Install a pre-built application to monitor the adoption, speed, reliability, and sentiment of your Workday HCM application and troubleshoot any issues directly from Nexthink Applications. This includes key pages and transactions related to the most common HR processes such as compensation, job changes, recruiting, expenses, absence requests, and more.

Expected value

  • Monitor usage to identify abnormal behavior and optimize the adoption of the application.
  • Proactively detect stability issues to troubleshoot and fix them before tickets can be created and/or employees can be impacted.
  • Measure and report on employees' experience with Workday HCM.

Screenshots

Versions

  • 1.0.0.1 - 27 May 2024 - Documentation link correction
  • 1.0.0.0 - 27 May 2024 - Initial release

Platforms

Windows and macOS

Compatibility

V2024.1 and later