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Join us for Experience Everywhere!

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Experience Everywhere

The Leading Digital Employee Experience Conference Goes Virtual

EMEA | December 9th

What to expect at the virtual summit

At Nexthink, we know the importance of connecting with IT, meeting them where they are and providing them with the best experience. For you, this means engaging with your employees at the endpoint; for us, it means creating a virtual event where the top advocates for digital experience management can collaborate and learn from one another! Join us to see the latest innovation, hear from the leading IT digital employee experience experts and get ready for the future of work.

Get Ready for Experience Everywhere

Agenda

All times are in GMT Timezone

  • Welcome

    Bob Moore, VP, Europe, Nexthink

  • The Next End-User Computing Revolution: Employee-Centric IT

    Pedro Bados, Co-founder & CEO, Nexthink

    Samuele Gantner, Chief Product Officer, Nexthink

  • Master Mentalist, Lior Suchard (1st Act)

  • The Data-Driven Digital Workplace: Deliver Tailored Employee Experience at Scale

    Khurem Goheer, Technology Director, Architecture and Strategy, Fidelity International

    Learn More

    The Data-Driven Digital Workplace: Deliver Tailored Employee Experience at Scale

    Technology Director, Khurem Goheer explores how focusing on and embedding employee experience data and insights into the DNA of the organisation unlocks measurable business benefits, including: revenue growth, competitive differentiation in the market, smarter technology investment decisions, and the transformational ability to architect IT provision and support, tailored to employee work styles.

  • Panel: Building a DEX Center of Excellence

    Vincent Chandrashaker, Director, Workplace and Collaboration Services, Alstom

    Scott Pope, Global Infrastructure Operations Manager, Tokio Marine HCC

    Daan Tuijnman, Product Owner, Operational Business Intelligence Digital Workplace, ABN AMRO Bank

    Chris Terndrup, Business Transformation Architect, Nexthink (Moderator)

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    Panel: Building a DEX Center of Excellence

    First came the Security Operations Center, then the Network Operations Center. Is now the time to create an Experience Operations Center? Employees are the most critical asset in the organization, yet most organizations serve them reactively. Join this panel of end-user computing professionals as they discuss how they made the shift from reactive to proactive IT and share best practices for creating your center of excellence and get quick wins you can score today.
  • Master Mentalist, Lior Suchard (2nd Act)

  • Maximize The Benefit Of End-User Experience Management With Digital Experience Teams

    Andrew Hewitt, Analyst, Forrester

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    Maximize The Benefit Of End-User Experience Management With Digital Experience Teams

    EUEM is a powerful tool that can help you improve the technology experience for your workforce, but to maximize its benefit, you need to do more than simply collect telemetry data and remediate common end-user experience issues. Your organization must reorganize itself into digital experience teams to fully maximize the capabilities that EUEM solutions provide today. Join guest speaker Andrew Hewitt, Analyst at Forrester, to learn how companies are using EUEM tools strategically in their organizations to drive digital employee experience transformation.
  • Reinvent Employee Experience: Driving Sustainable Banking for Generations to Come

    Belinda Schouten, Grid Owner, Digital Workplace, ABN AMRO Bank

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    Reinvent Employee Experience: Driving Sustainable Banking for Generations to Come

    Grid Owner, Digital Workplace, Belinda Schouten showcases how ABN AMRO’s transformational journey to reinvent employee experience provides an intuitive, intelligent, and safe digital workplace, purpose-built to support high-performing people and processes. In this session, Belinda shares the bank’s vision, strategic enablers, and specific examples of how focusing on people-centric outcomes empowers them to accelerate a shift to a sustainable economy and build a future-proof bank that positions employees to delight customers for generations to come.

  • Master Mentalist, Lior Suchard (3rd Act)

  • Breakout Sessions - Series of 3 breakouts/20-minutes each

    Persona-Centric Experience Management – Mike Betts, Product Manager, Nexthink

    Managing the Application Experience – Guillaume Charles, Product Manager, Nexthink

    Shifting from Reactive to Proactive – Mario Tarallo, Solutions Director, Nexthink

    Virtualization and Digital Experience – Deep Ray, Principal Product Manager + Mathieu Scherz, Product Management Director
    Nexthink

    Learn More

    Breakout Sessions - Series of 3 breakouts/20-minutes each

    Join us to see the latest innovations and cool new technology coming in 2021. Meet the product managers who are building the future of Nexthink, and see into the future of digital employee experience.

  • Master Mentalist, Lior Suchard (4th Act)

  • Panel: The Future of Experience

    Hesham Daabes, Chief Information Officer, Banque du Caire

    Teodor Olteanu, Systems Support Manager, Paddy Power Betfair

    Wendelin Zoepfl, Innovation-Lead & Business Psychologist-Incubation & Execution, DEC –
    Digital Enablement Center, Siemens

    Marc Frentzel, Director, Solution Consulting, Southern Europe, Nexthink (Moderator)

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    Panel: The Future of Experience

    In 2020 digital experience became increasingly important as the walls of the workplace fell away. Learn from end-user computing industry leaders how to meet shifting employee demands, re-shape employee engagement, and drive resilience in your organizations to shape the experience strategy of the future.
  • Next Up

    Bob Moore, VP, Europe, Nexthink

  • Interactive Solution Center Sessions

    30-minute sessions running from 13:15 – 15:15

    Driving Productivity Proactively Using Digital Employee Experience – Ralf Schaefer, Senior Solution Consultant, Nexthink

    The Nexthink Journey – Developing the Heartbeat of Experience and Value –
    Chris Terndrup, Business Transformation Architect, Nexthink

    Workplace Challenge Accepted – The Best Place To Work Is Simply From Anywhere – Steve Clark, Senior Professional Services Consultant, Nexthink

    Boost The Positive Experience – Actively Engage With Users & Remediate Their Issues – Maurice van den Driessche, Solution Consultant, Nexthink

    Working With Real-Time Actionable Data – David D’Agostino, ITSM Practice Lead, Nexthink

    Learn More

    Interactive Solution Center Sessions

    Driving Productivity Proactively Using Digital Employee Experience
    GMT Times: 13:15-13:45; 13:45-14:15; 14:15-14:45; 14:45-15:15
    Ralf Schaefer, Senior Solution Consultant, Nexthink

    • Productivity of employees is directly impacted by their ability to consume IT services. Attend this session to learn how you can drive improvement with a KPI-based approach and check out a short demo that showcases how you can find and fix issues automatically — oftentimes before they impact the employee.

    The Nexthink Journey – Developing the Heartbeat of Experience and Value
    GMT Times: 13:45-14:15; 14:45-15:15
    Chris Terndrup, Business Transformation Architect, Nexthink

    • Providing business value is a key success criterion for any end-user computing initiative. In this session, we’ll share successful Nexthink implementation stories from our customers and provide insights into how to practically deliver accelerated DEM projects to meet your goals.

    Workplace Challenge Accepted – The Best Place To Work Is Simply From Anywhere
    GMT Times: 13:15-13:45; 14:45-15:15
    Steve Clark, Senior Professional Services Consultant, Nexthink

    • Most IT teams went from supporting a few offices to thousands of remote ones. How can IT teams keep experience positive with remote work and virtually provided workplaces and applications in the mix? Join this session to see how the leaders are making it work.

    Boost The Positive Experience – Actively Engage With Users & Remediate Their Issues
    GMT Times: 13:45-14:15; 14:15-14:45
    Maurice van den Driessche, Solution Consultant, Nexthink

    • Ever thought about engaging with employees on HR or IT topics in a more efficient way than HTML-based generic surveys? The session showcases how, based on real-time data, enterprises are improving their business using contextual engagement and automated IT remediation processes.

    Working With Real-Time Actionable Data
    GMT Times: 13:15-13:45; 14:15-14:45
    David D’Agostino, ITSM Practice Lead, Nexthink

    • Providing real-time information on Digital Experience can make a real difference when it comes down to improve IT service management processes. The Nexthink solution provides elusively insights into employees’ service experience and delivers actual actionable data. Within this session we showcase, how companies can benefit from the integration with IT Service Management tools like Service Now.
  • Community User Group Meetings

    Learn More

    Community User Group Meetings

    GMT Time: 13:15-14:45

    Clients Francophones
    Hosted by: Christophe Labreure, VP of Customer Success, Nexthink

    • Nos clients francophones se réuniront pour partager leur vision du Digital Experience et évoquer la manière d’apporter de la valeur aux employés, notamment par un canal de communication basé sur Engage. Cet échange sera également l’opportunité d’échanger sur les initiatives et priorités de chacun pour 2021.

    Deutschsprachige User Group
    Hosted by: Felix Schwarz, Customer Success Manager, Nexthink

    • Unsere Deutschen, Österreichischen und Schweizer Kunden diskutieren gemeinsam aktuelle Digital Experience Trends: Proaktiven Support gestalten, Mehrwerte gewinnen durch die Integration von Nexthink Daten und das entwickeln eines „Center of Excellence“.

    English Speaking User Group Meeting
    Hosted by: Jon Leighton, Head of Community, Nexthink

    • Our customers across northern Europe join together to discuss Digital Experience trends; the future of hybrid working, delivering a personalized digital experience and the shift to Proactive Support.

Join us for Experience Everywhere!

Thank you for registering for Experience Everywhere.

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FAQs

The online conference will be held in two regions: EMEA – Wednesday, December 9 AMERICAS – Thursday, December 10

If your role impacts your company’s Digital Employee Experience (DEX) and ability to innovate, then Experience Everywhere is for you. The conference is designed specifically for IT leaders and professionals invested in the digital workspace, end-user computing, infrastructure management, customer experience, enterprise architecture, and more.

The virtual conference is free

Simply go to the EMEA or AMERICAS site to complete the registration: EMEA – Register here

No – The programs have been developed based on time zones and relevant content for EMEA and the AMERICAS. You are welcome to participate in either program or both.

Access the agenda below: EMEA

General Session There are 4+ hours of main stage programming which includes:  keynote presentations, panel discussions, featured speakers, and entertaining performances by master mentalist, Lior Suchard.

Breakout Sessions – The latest innovations and new technology coming in 2021 will be highlighted through a series of 20-minute spotlight sessions, where you will have the opportunity to select up to 3 of the 4 presented topics.

Interactive Solution Center – Nexthink solution specialists will share technical success stories from the pandemic and answer your burning IT questions. There are five, 30-minute modules you can pick from. Check the agenda for exact times! You can take up to four courses during this timeframe.

Community User Group Meetings – Nexthink clients are invited to participate in the Community User Group meetings, which will be held at the conclusion of the General Session. In EMEA, sessions will be held in French, German, and English.

Make sure you are in a space with a strong internet connection and sit close to your router.    Desktop or laptop browsers: The event platform supports Chrome. Note that Microsoft Edge is not 100% perfect. Safari, Opera, Internet Explorer, Brave, Edge Chromium are not supported. Don’t worry about having the ability to speak during online sessions – the only people who will speak are the presenters. Participants will submit all questions and comments by typing them into the question box. If you are having technical issues with the event platform, try refreshing the page. If that doesn’t work, contact us at experience@nexthink.com

Yes! Please contact us at experience@nexthink.com if you have any questions.

Don’t miss out on the best digital employee experience conference of the year!

Thank you for registering for Experience Everywhere.

You will receive a confirmation e-mail shortly.