It hasn’t been the easiest of weeks for Windows 10 users and support staff. And if we’re being honest, the previous months haven’t been all sunshine and rainbows either.
For many, Patch Tuesday is starting to look less like a welcomed milestone for Windows 10 updates and fixes, and more like a doomsday for new malware and computing defects.
This year alone Microsoft’s updates have turned PC screens orange, spiked CPU usage, downed blue tooth devices, and triggered a whole host of other problems for tech support to solve. Side note—if you place your ear to your keyboard each month on Patch Tuesday you will hear a collective gasp emanate from IT support teams across the globe as they brace to play this way less fun version of real-life “Whac-A-Mole”.
Recently, Microsoft announced two particularly nefarious bugs that snuck in with the latest round of Windows updates—a zero-day Internet Explorer vulnerability and a failed antivirus scan for Windows Defender. The former was probably the more serious of the two, with Microsoft admitting that the vulnerability could “corrupt memory in such a way that an attacker could execute arbitrary code in the context of the current user” and with administrative rights “could take control of an affected system” and “install programs; view, change, or delete data; or create new accounts with full user rights”.
Not exactly the type of stuff you want to hear for an OS that is running on more than 700 million devices, and will have millions more end-users migrating to it by year’s end from Windows 7.
Luckily, the Internet Explorer vulnerability can be fixed via a manual update, and Windows Defender will be patched with a silent update.
Obviously not all Windows updates bring with them the same hidden bugs and malware. Microsoft churns out daily upgrades and feature updates that allow businesses to compete in their markets and adapt with the constant changes in digital workplaces.
But the recent stretch of Windows problems begs the following questions:
How can you truly tell if each Windows 10 update has set your employees up for success and not failure?
Is there a fast and accurate way to verify Microsoft is coming through on their word?
How can you switch from waiting for your employees to report Windows-related problems to proactively detecting and fixing those issues in real-time without end-users even knowing they exist?
We have the answers to all of those questions and more.
Nexthink’s platform allows you to quickly zoom-in and out on every one of your endpoints and automate fixes with just a few clicks. Gain complete visibility into your employees’ exact digital experience, and start managing IT projects based on what you can truly measure—not what you think might be the case.
Don’t believe us?
See what the Nexthink platform can do with your typical Windows Defender update scan:
Interested in learning more?