The number of tools for IT Ops professionals to choose from is overwhelming. For this reason, we created the periodic table of IT Ops tools to better define, organize, and explain the IT Ops tooling landscape. It is our hope that it will help IT professionals find, explore, and choose tools for their future IT Ops stack.
In a portion of this table we dive into digital experience management (DEM) tools specifically. Below you will find a list of the top digital experience management tools per the interactions we measure on the table.
What is DEX?
Digital experience monitoring (DEM) is a performance analysis discipline that supports the optimization of the operational experience and behavior of a digital agent, human or machine, with the application and service portfolio of enterprises. This discipline also seeks to observe, model and manage the behavior of digital agent communities as they collectively engage with enterprise application and service portfolios.
The best DEX tools:
AppNeta provides application performance and end-user monitoring solutions. The vendor says their patented TruPath technology eschews traditional device-centric measurement techniques and instead measures performance along the actual application path, allowing AppNeta to measure application performance across both public and private networks.
Catchpoint is a system and application performance monitoring tool from Catchpoint Systems that provide digital experience management insights.
Lakeside Software is a workspace analytics company. Through SysTrack, their flagship solution, Lakeside helps IT teams monitor, analyze and optimize IT environments for business productivity by focusing on the quantified end-user experience. SysTrack gathers and analyzes performance and end-user data from the endpoint.
Loom delivers an advanced AIOps platform to predict and prevent problems in the digital business.
Nexthink provides digital experience management for the enterprise. Nexthink combines data collection and monitoring, analysis & intelligence and communication, with the ability to take automated action and engage with employees to gather the right context for continuous optimization.
Aternity provides End User Experience Management (EUEM) solutions that complement traditional Application Performance Management (APM) tools. The company was acquired by Riverbed Technologies Inc. in August 2016 and is now offered under the Riverbed SteelCentral products, an end-to-end solution that combines user experience, infrastructure, application, and network monitoring for a holistic view of application performance.
uberAgent is a Splunk agent for Windows end-user computing by vast limits GmbH. uberAgent has its own metrics, covering various aspects of user experience and application performance. The software monitors physical PCs, virtual desktops, Citrix XenApp/XenDesktop and VMware Horizon View without affecting systems’ user density.
View the periodic table here