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Blog Post|2 minutes

Nexthink Named Customers’ Choice in 2021 Gartner® Voice of Customer Report 

Nexthink Named Customers’ Choice in 2021 Gartner® Voice of Customer Report 
September 16th

The Nexthink team is excited to announce that we have been recognized  in the September 2021, Peer Insights ‘Voice of the Customer’ report. 

Customers submitted over 150 reviews with an overall star rating of 4.6 (out of 5) and an impressive 4.7 rating (out of 5) for ‘Support Experience’ as of July 2021. 

Our team at Nexthink takes great pride in this distinction, as customer feedback continues to shape our products and services. 

The Gartner Peer Insights Customers’ Choice is a recognition  from verified end-user professionals of vendors in this market. Award designation takes into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.   

Here are some excerpts from Nexthink customers that contributed to the distinction: 

  • “A Total Dream Come True For Any Organization On A Digital Transformation Journey” – Head of Global Service Desk, Services Industry. Full review here. 
  • A Visionary Paradigm Shift for IT Departments” – Global Solution Owner, Manufacturing. Full review here. 
  • “On-Site To Off-Site User Support, In One Easy Step” – Deputy Director of IT Services, Education. Full review here. 

Read more reviews for  Nexthink: Nexthink – Gartner Peer Reviews.

The  Nexthink  team is proud to be named as a  2021 Customers’ Choice. To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please see the Application Performance Monitoring page on Gartner Peer Insights. 

To all of our customers who submitted reviews, thank you!

These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

If you have a Nexthink story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

Gartner Peer Insights ‘Voice of the Customer’: Application Performance Monitoring, Peer Contributors, 9 September 2021.  

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.  

The Gartner Peer Insights Customers’ Choice badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.