Network technologies are beginning to break new ground. The burgeoning ITOA (IT Operations Analytics) sector in particular is presenting us with products that can revolutionise the way we work and offer significant time, effort and money savings.
Nexthink, an organisation that traces its roots to an artificial intelligence research project at the University of Lausanne, is a company that is dramatically reshaping the analytics space. Offering unique visualizations of every user, binary, port and server in an infrastructure; Nexthink allows IT organisations to act more dynamically and be greatly more efficient in the way they work. It also provides unique insights that transform the way we view ITSM, the way we approach Transformation and the manner in which we manage security.
The Nexthink solution allows us to bridge the gap between IT and the wider business, and to demonstrate very real and tangible benefits to the organisation as a whole. It is a product that has received almost unanimously positive feedback, and a technology to genuinely evangelise.
So how is it that I have any time to write this blog whilst in possession of such a ground breaking technology? Surely I should be spending all my time spreading the Nexthink word? Well; innovation is not as unanimously and wholeheartedly embraced as you would first assume. A product such as Nexthink really brings to light a problem symptomatic of the UK public sector in particular – that they don’t necessarily have time to innovate…
Whilst it is widely applauded and the CIO’s that we meet can understand its relevance in their respective infrastructures, the essence of the problem is this; some organisations are so drastically short of resources that they simply have no choice but to maintain the status quo. I don’t believe I have yet spoken to an IT professional who does not think that Nexthink could significantly impact their personal role and their wider organisation for the better. Yet many CIOs are hamstrung by their lack of manpower, CIOs that look to embrace true innovation but can’t spare the bodies to do so.
It’s sadly ironic that some of the organisations that we encounter can’t spare the time to investigate and deploy a solution that would almost certainly save them time in the long run; repaying their initial faith and commitment to innovation tenfold, with huge resource, cost and manpower savings. ITOA is a relatively new concept and one that I sincerely hope will take hold within the psyche of the UK public sector. However, organisations must be encouraged to make that initial leap of faith – to stretch themselves in the short term to ensure a more productive, efficient and most importantly, innovative future.
Guest Post by Peter Orsi of Datrix. Datrix is one of the UK’s leading providers of Critical Network Services and Enterprise Cloud solutions, working across the private and public sectors including some of the UK’s most critical NHS and central government environments. Peter specialises in healthcare account management and currently works with a number of Datrix’s key NHS customers, leveraging tools such as Nexthink to drive efficiencies and cost savings within customer environments.