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Experience Everywhere Conference

Experience Everywhere Conference

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Yassine Zaied

Yassine Zaied

Yassine Zaied is the Chief Strategy Officer of Nexthink, where he is responsible for developing new partnerships and alliances with strategic technology and hardware vendors. Yassine also plays a pivotal role in driving the company’s product innovation and go-to-market strategies.
Yassine Zaied
ABOUT

Yassine Zaied

Yassine Zaied is the Chief Strategy Officer of Nexthink, where he is responsible for developing new partnerships and alliances with strategic technology and hardware vendors. Yassine also plays a pivotal role in driving the company’s product innovation and go-to-market strategies.

He previously served as EVP of Strategic Alliances & MSPs, where he developed Nexthink’s technology alliance ecosystem and was responsible for solidifying partnerships with several leading service providers. Yassine graduated from the HEC Tunis Carthage and holds an MBA from IMD in Switzerland.

Proactive IT|September 23

IT Beware: The Chip Shortage is Coming, Here’s What You Can Do

According to CEOs of Intel, IBM, Cisco & other major tech companies, the current semiconductor chip shortage will impact price and availability of IT hardware for the next 12 to 18 months. News coverage about the shortage reveals many factors impacting the production crunch, but there is one common underlying issue – many IT departments...
Blog|September 16

Nexthink Named Customers’ Choice in 2021 Gartner® Voice of Customer Report 

The Nexthink team is excited to announce that we have been recognized  in the September 2021, Peer Insights ‘Voice of the Customer’ report.   Customers submitted over 150 reviews with an overall star rating of 4.6 (out of 5) and an impressive 4.7 rating (out of 5) for ‘Support Experience’ as of July 2021.   Our team at Nexthink takes great pride in...
Digital Transformation|September 8

5 Best IT Experience Practices Your Team Can Make Today

If you were to put 100 enterprise tech leaders in a room together and ask them if they think their company’s employee experience is dependent upon IT, I’m certain all would agree it is.   But I’m also certain those 100 wouldn’t know:   where to start measuring and improving it  how long their investments might take  how to differentiate between employee perception versus technology performance; or   how to demonstrate ROI using clear KPIs and improvement plans.  For IT decision-makers, the devil is in the details. Many are judged by uncompromising Service Level Agreements (SLAs) and shoddy survey data, not comprehensive...
Employee Sentiment|August 19

The “Rigged Lottery” – Why IT Surveys Hold EUC Leaders Back

This article originally appeared in VentureBeat. “I feel like my job performance is based on a rigged lottery.” That’s what the Director of End User Computing at a large European bank told me two weeks ago. Every quarter, her company runs an NPS-style survey asking employees about their IT Experience. If you work in a...
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