Nexthink Receives Gartner Peer Insights 'Voice of the Customer' distinction Read the Report
Sean is a writer, editor, and content marketing strategist. He plays a hand in shaping most of Nexthink's digital content, and has made a career in product marketing and writing for private technology companies and media outlets.
Sean is a writer, editor, and content marketing strategist. He plays a hand in shaping most of Nexthink’s digital content, and has made a career in product marketing and writing for private technology companies and media outlets. He is an avid traveler, proud Spanish-speaker, and strangely passionate proponent of the oxford comma.
Career Insights|July 26
How Much Does a Digital Experience Leader Make in IT?
Have you ever tried to search for a leadership position in IT that’s dedicated exclusively to employee experience, sometimes listed as end user experience or Digital Employee Experience (DEX)? I’m not talking about a CXO (Chief Experience Officer) role outside of IT—that position is usually advertised for customer experience or employee communications and human resources....
Wait, your IT team did that? 10 unique hybrid work saves
Although IT teams are called upon to deliver a lot these days, I doubt many are being asked to solve the type of post-2020 (read: weird) hybrid work scenarios depicted below. IT support tends to stick to its ‘bread and butter,’ they focus on things like network connectivity, application performance, cybersecurity, or onboarding for new...
Fidelity International’s Technology Director Joins Experience Everywhere
Khurem Goheer’s forward-thinking approach to empowering employees through technology signifies the rapid shifts enterprises are seeking across the globe to remain competitive through a period of unprecedented change. At Experience Everywhere EMEA December 9th, he will present a keynote on ‘The Data-Driven Digital Workplace’ – sharing exclusive insights into the transformational strategy his team drive to modernize and tailor employee technology at scale. Here, Khurem introduces himself, his mission, and his keynote at this month’s event. ...
Pegasystems Tech Expert Shares Humanistic IT Approach
Tori Paulman is Director of IT Client Services at Pegasystems—a leader in cloud software for digital transformation. Tori brings a unique background in human-focused IT services and has held a variety of leadership roles at major enterprises. In particular, her work focuses on delivering high quality end user interactions, implementing new technology services, production acceptance,...