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Nexthink Receives Gartner Peer Insights 'Voice of the Customer' distinction Read the Report

Mary K. Pratt

Mary K. Pratt

Mary K. Pratt is an award-winning freelance journalist. Her current work focuses on enterprise technology and cybersecurity strategy and management as well as emerging technology.
Mary K. Pratt
ABOUT

Mary K. Pratt

Mary K. Pratt is an award-winning freelance journalist. Her current work focuses on enterprise technology and cybersecurity strategy and management as well as emerging technology. Her work has appeared in numerous publications, including newspapers, magazines and trade journals. She also has written nine nonfiction books for elementary, middle and high school students. In addition to her work, she enjoys spending time with her family and engaging in outdoor pursuits, including running, hiking, snowboarding and skiing.

Career Insights|June 28

Why Do Employee-First IT Pros Make More Money?

Competition for good employees is fierce. Nearly all business leaders (95% according to a 2021 Robert Half study) say it’s challenging to find skilled professionals. So companies must invest in workplace experiences that can attract and retain talent. Competition for sales and market share is also tough, and that means companies must rely on top-tier...
Applications|April 30

The Application Blame Game – New Survey Reveals Troubling Trends in IT

Studies consistently show that a positive UX (user experience) drives revenue growth, repeat business and brand loyalty. Here’s a good example: in Robert Pressman’s book Software Engineering: A Practitioner’s Approach, he writes “For every dollar spent to resolve a problem during product design, $10 would be spent on the same problem during development, and multiply...
Employee Sentiment|March 19

7 Barriers to Tailored IT & How You Can Rip Them All Down

The stats aren’t great. Only 13% of employees are satisfied with their workplace experience, saying that it fully meets expectations. Meanwhile, 46% say their expectations aren’t being met at all. Although those figures from Gartner Research speak to employee experience overall, there’s no question that how employees interact with their technology factors significantly into how...
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