Guy Clapperton

With the right combination of tech and internal communications, you can do a huge amount to actually increase the wellbeing and value a remote employee feels they’re getting from your business. Unfortunately, a lot of businesses struggle to do this, at least on a continual basis. Meg Donovan, Chief People Officer at Nexthink, puts it...

In 2014 when I co-launched my book, The Smarter Working Manifesto, I presented a slide during a conference that showed a picture of a human brain. I told the audience that this was my workplace, not an office building, shared workspace, or home setup. That 2014 audience thought I was kidding. A lot of people...

Fair warning, I tried to avoid using the obligatory good news, bad news opener for this article, but I couldn’t help myself. It’s just that we sort of are living in the age of good news, bad news. Especially when it comes to IT support and remote work. So here it goes. First, the good...

To say that things have changed since March 2020 is so commonplace it’s becoming trite. Everybody knows that people have worked from home where possible. HR and IT functions have dovetailed as never before. The HR personnel are therefore likely to be working from home, but they have an additional pressure: they are supporting, and...