Guy Clapperton

With the right combination of tech and internal communications, you can do a huge amount to actually increase the wellbeing and value a remote employee feels they’re getting from your business. Unfortunately, a lot of businesses struggle to do this, at least on a continual basis. Meg Donovan, Chief People Officer at Nexthink, puts it...

The workplace is shifting yet again. The future of work is hybrid, remote, and in-person all at once. Changes are happening fast, and businesses that want to succeed must also adapt. Savvy business leaders are now asking how they can prepare for the future of work. In 2014 when I co-launched my book, The Smarter...

Fair warning, I tried to avoid using the obligatory good news, bad news opener for this article, but I couldn’t help myself. It’s just that we sort of are living in the age of good news, bad news. Especially when it comes to IT support and remote work. So here it goes. First, the good...

To say that things have changed since March 2020 is so commonplace it’s becoming trite. Everybody knows that people have worked from home where possible. HR and IT functions have dovetailed as never before. The HR personnel are therefore likely to be working from home, but they have an additional pressure: they are supporting, and...

It’s ok, I have an app for that “What’s that? You want me to send you a large video file or something? No, that’s not a problem, it’s actually easy, I’ll just stick it on Box. Or DropBox, or stick it on WeTransfer and then we’ll do a quick Zoom to go through it –...

A lot of very good writing from some reliable commentators has been suggesting that organizations have been forced into a digital-first environment. Covid has been the enforcer and business and public sector alike have adapted to having a distributed workforce by putting the infrastructure in where there were gaps. This is OK as far as...