10 Commandments of Employee IT
And the IT director said unto the end users, come with me into the IT department, and there I will give thee tablets, mobile devices, and computers of silicon, and commandments which I have written; that thou mayest learn them and teach them. And the end users agreed to obey the commandments, and all was good.~ ITIL III 2:5
Shadow IT is a perpetual problem for enterprise IT departments. See how you can ensure employee compliance with Nexthink.
With Nexthink you can measure CPU usage, application performance, as well as collect proactive feedback from your end users to ensure their satisfaction.
Using Nexthink, detect and highlight suspicious or malevolent end user behaviors that may indicate a breach.
Employees aren't always specific when submitting tickets. With Nexthink's Incident Management 2.0 Connector for ServiceNow you can gain instant clarity around incidents, dropping MTTR drastically.
Users don't always run their updates. With Nexthink you can identify, remediate, and measure the update of critical business applications on all end users' endpoints.
Detect malicious, indecent, or otherwise iniquitous browser requests, and proactively alert end users to their policy breach.
With Nexthink, IT departments can dispel blame by rapidly diagnosing the root cause of incidents using the Nexthink Finder.
Instead of communicating via email, use Nexthink Engage to proactively communicate with the right users, at the right time, and correlate their real-time feedback with technical data.