IT services as business value to your end-users
Whatever your role in IT is, your daily operational jobs and long term strategic projects are committed to delivering cost-effective, secure and reliable IT services to support business productivity of your end-users. But do you really have in due time the necessary level of visibility to control and automate IT operations and infrastructure from the end-users' perspective?
| If your responsibility is... | NEXThink will help you to solve the following challenges... |
|---|---|
| PC administrator | A standardized desktop environment is reducing our TCO but how to maintain it when things are constantly changing? |
| IT purchase manager | How can I easily assess on-demand software and hardware real utilization reports without building complex queries every time? |
| Security and network engineers | How to secure my infrastructure if I don't have in-depth understanding of application behaviors from desktops to destinations? |
| Compliance manager | Do we really run all the necessary security software at all time on all desktops? |
| Application delivery manager | I lost track of all applications and versions used and I am afraid of conflicts impacting performance for my end-users? |
| IT operations director | How is an infrastructure outage impacting my users right now? |
| Support engineer | Why this user cannot connect when all systems checks are green? |
With NEXThink, IT departments have dynamic, accurate and global visibility of end-users' desktops, applications and infrastructure to control and automate their daily IT jobs and key strategic initiatives. Without global and continuous visibility of end-user's IT services quality and security, managing a healthy and cost effective IT environment for the end-users is a continuous challenge for managers and engineers in charge of IT operations & infrastructures. Traditional systems management are effective to control networks and data centers but they do not provide this essential capability of measuring IT infrastructure and services from the end-user perspective. NEXThink desktop monitoring makes end-user computing environment management a reality today by enabling IT organizations to discover, identify, report and resolve compliance and performance problems before they impact security and quality of service.
make your life easier and increase the value the IT services delivered to end-users
- More manageability to accelerate and simplify IT jobs
- Historical and real time analysis to prevent downtimes
- Enhanced visibility to solve problems faster
- Contextual benchmarks to improve service levels
- Continuous auditing to control compliance and security policies
- Step-by-step adoption for measurable ROI
The impressive live visualizations and collaborative dashboards in the NEXThink product empower IT departments with immediate access to the information they need to preemptively and strategically manage their dynamic and complex infrastructure with a unique 360 degrees view from their desktops.
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| Key differentiators | Technology | Out-of-the-box standard solutions |
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