Beck et al secure partnership with NEXThink for enterprise-wide monitoring of end-user computing infrastructure.
November 24, 2009 - Münich, Germany / Lausanne, Switzerland - IT service provider Beck et al. Services and Swiss software vendor NEXThink today announced their new strategic alliance. The main focus of the partnership will be the integration into the Beck et al. consultancy portfolio of a market-leading technology for real-time monitoring, analysis and reporting of desktop activity.
This new service will provide business clients with custom dashboards, which they can use at any time to manage and optimize their desktop environments according to actual endpoint behavior. In addition to significantly lowering desktop TCO, it will enable businesses to improve their technical support services efficiency and to gain a clearer overview of how applications are being used across the business. For example, they will be able to access detailed information about unused licenses, the frequency and type of application usage, compliancy of the necessary security applications and measure the service performance and availability levels delivered to end-users.
This application will from now on be integrated into the IT service strategy at Beck et al. It extends the IT service management specialists' range of consultancy services to include comprehensive support for delivering performing desktop services, and for feeding monitoring results back into business processes to include end-user impact performance metrics.
"Our partnership with NEXThink represents a significant milestone in developing our services to close the gap between IT and business operations. This monitoring of real-time activities throughout a business's IT infrastructure provides IT staff with detailed and useful information vis-à-vis the company management", says Siegfried Lautenbacher, Managing Director at Beck et al. Services.
"Real-time desktop monitoring and IT service management go hand in hand. That's why Beck et al. is the ideal partner for us", says Philippe Eyries, Chairman of the Board at NEXThink. Both companies have agreed to initially target businesses in the financial and healthcare sectors in Switzerland, Germany and Austria.
About Beck et al. Services
Beck et al. Services GmbH is an independent, owner-managed IT service provider, which delivers consultancy services focusing on corporate use of information technology. It operates and supports IT infrastructures and applications, specializing in multilingual service desks, messaging and collaboration tools, and IT management and infrastructure. The spectrum ranges from consultancy projects to managed services and application management. Its services are based on the very best tools and methodologies, such as ITIL V3 and Business Service Management. Beck et al. Services was established in 1999 and currently employs 40 people in Germany. It has a second branch in Hanover and subsidiaries in Romania and Brazil. Its clients include Continental AG, Infineon AG, Daiichi Sankyo Europe GmbH, Wacker Chemie and Swiss Federal Railways (SBB). For more information, please visit www.bea-services.de
About NEXThink
The Swiss software company is a market leader in enterprise desktop monitoring. Its patented and award-winning solution offers a powerful and real-time monitoring solution to IT leaders who have with NEXThink the essential information and visibility for managing high-quality, cost effective and secure end-user computing environments. Better desktop manageability is a key success factor to lower the TCO by improving standardization, preventing performance problems, reducing risk of uncontrolled software. NEXThink is a Swiss company with offices in Lausanne, Switzerland and Paris, France. Today more than 250'000 enterprise PCs are equipped with NEXThink solution in Europe and Middle East. For more information, please visit www.nexthink.com
